PRE-ORDER TERMS & CONDITIONS

From time to time, we offer limited edition and high-demand items on a pre-order basis to ensure our community gets first access to upcoming releases. By placing a pre-order through our store, you agree to the following terms:

1. Estimated Dispatch Timelines

All pre-order products include an estimated shipping window listed on the product page at the time of purchase. These dates are projections only and are subject to change based on production, freight, customs, and warehouse processing times. We will provide updates via email if any delays occur.

2. Payment & Order Confirmation

Full payment is required at checkout to secure your item. Pre-orders are fulfilled in the order they are received and may sell out due to limited quantities.

3. Final Sale Policy

Pre-orders are final sale and are not eligible for cancellation, refunds, or change-of-mind returns. Please choose carefully before placing your order. At times we can offer size exchanges if we have the inventory to assist.

4. Split Orders

If your order includes both pre-order and in-stock items, the full order will be held and shipped together once all items are available. To avoid delays, we recommend placing separate orders.

5. Product Availability & Cancellations

While we make every effort to fulfill all pre-orders, in rare cases a product may become unavailable due to production or supply chain issues. In such cases, you will be contacted and offered a full refund.

6. Shipping & Tracking

Once your pre-order has been fulfilled, you’ll receive a shipping confirmation and tracking number via email. Please ensure your contact details are correct at checkout to receive timely updates.